Location
North America (remote-first)
What You'll Do
Lead and mentor a team of Forward Deployed Engineers
Drive end-to-end deployment of North in private cloud and on-premises environments
Take ownership of customer success from technical implementation through delivery
Collaborate closely with Product, Engineering, and Sales to shape how we deliver AI to enterprises
Mentor your team on cloud infrastructure, Kubernetes, and enterprise-grade deployments
Optimize performance for OpenSearch, databases, and other K8s services
Define scaling guidelines for GPU and CPU compute resources
Build processes & technology that scales — we're growing fast.
What We're Looking For
5+ years of experience in software engineering with demonstrated leadership
Hands-on experience deploying enterprise software at scale
Strong expertise in cloud infrastructure (Azure, AWS, GCP)
Experience with Kubernetes, Helm, and CI/CD pipelines
High agency — you don't wait for permission to solve problems
A doer mentality — you dig in and get stuff done
Experience managing engineers in a fast-paced, high-growth environment
Excellent communication skills in English.
Nice to Have's
Fluency in additional European languages
Experience with AI/ML infrastructure
Background in enterprise security and compliance.